PhillyTools.com was established to bring high quality tools to people who don't normally have access to true industrial power tools. Our focus is so intent on quality that we do not offer “economical” (cheap) substitutes for these tools.
We believe that in order to continue to provide you with access to these quality tools, we need to make a fair profit. We do not offer “loss-leaders” or even reconditioned tools. You may, if you search hard enough, find a slightly lower price. But the
price you see here is the total price. We have no hidden charges or surprises.
We believe that most people who are interested in high
quality tools will purchase more than one. We will be here to continue to provide the tools you are looking for. We are not trying to sneak any
“hidden” or extra profit on particular tools to compensate for
prices that cannot sustain a business. We have established fair prices, consistently, across our tool
lines based on our cost.
We believe that service is not free. If you are looking for quality
tools, it is because you understand the value associated with that
quality. In order to make these tools affordable, we do not offer extended service arrangements. If you need information regarding these tools, the manufacture has an excellent web site to help you. We keep our costs low by not duplicating the information manufacturers are already providing.
We believe the internet is an excellent tool to help us find you, and help you find us. With
that accomplished, we will do everything possible to ensure your transaction is handled quickly, efficiently, and correctly. If there are any problems, our staff is ready to make sure they are resolved quickly and to your satisfaction.