We strive to
provide up to date pricing at all times. Prices found listed by our
online-store are most current and most accurate. We deeply apologize
for any errors we may make in product pricing and reserve the right
to reject any order where an item may have a pricing error. If upon
receipt and review of your order, there are any discrepancies, you
will be notified by email or phone that your order will not be
processed until all issues are resolved.
of WebPages by search engines and other sources may contain old
information and partial content that is not accurate and not correct.
We have no control over content not generated -in real time- by our
Please inspect your packages carefully upon receipt.
Make a detailed inspection of all packages prior to signing
acceptance of shipment. Failure to do so can hold you liable for
damages. If there is damage, notify the driver. Claims not noted with
the driver should be placed directly with UPS by calling
800-PICK-UPS. Please also notify us at firstname.lastname@example.org
immediately. Save the original packaging and product. We will gladly
assist you as you work with UPS to resolve any damage issues.
We are convinced that you will be extremely
satisfied with any product that you purchase because of its high
quality and discounted price. If you are not satisfied for any
reason, please contact us immediately.
order to return any item, we must be contacted directly either by
email: email@example.com or by phone: 877-PHL-TOOL
(877-745-8665). We will issue a Return Authorization Number and
detail the shipping instructions. We will not accept any return that
does not have prior approval. This policy covers items that may have
been shipped incorrectly, items that were ordered in error and items
that have apparent defects. All requests for returns must be made
within (30) days of receipt.
use industry standard SSL encryption to ensure the security of your
order information. It is sent to our secure server where it is
reviewed and processed.
We strive to fill and ship orders from stock
the same business day when received by 2 PM [EST]. Orders received on
Saturday or Sunday will be processed and shipped on Monday. Items
that are not in stock will be shipped as quickly as possible from
manufacturer inventory [fulfillment usually occurs within 1-2 days
plus transit time.] Payment will be processed at time of shipment.
upon receipt and review of your order, there are any discrepancies,
you will be notified by email that your order will not be processed
until all issues are resolved. If upon processing of your credit card
information there are any discrepancies, you will be notified by
email that your order will not be shipped until payment is resolved.
We have complete confidence in and use UPS
We offer the following service levels:
Day Air® [delivery by 10:30 AM]
UPS 2nd Day Air® [End of
2nd business day]
UPS Ground [On scheduled day]
Ground will be standard method of shipment unless otherwise noted.